Key Management

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Access Solutions

Providing access to a property for important appointments, deliveries and people can be tricky. Thankfully Viewber has a range of options to help resolve issues associated with property access including installing key safes, providing a trusted Viewber key holder or collecting and returning keys to a specific location on your behalf.

Key Safes

The option Viewber recommends to provide access at any time for maximum availability. A low cost, secure solution to key management.

Popular choice for value and security
Installed within 7 days to any UK property
Provides the greatest availability for appointments
Discreet and hidden installation
A Viewber Key Holder

A Viewber Key Holder

Viewbers that have good a availability and pass our additional vetting including a DBS check can hold the keys to a property indefinitely on your behalf providing a secure option for when a key safe is unable to be installed.

An innovative alternative to a Key Safe
One fee for holding the keys, no ongoing charges
Availability limited to individual Viewber
The same Viewber completes all viewings
Key Collection & Return

Key Collection & Return

As part of the majority of Viewber appointments, our Viewbers can collect and return the keys (within approx. 3 miles / 10 minutes travel) or you can choose to send the keys via post ahead of a booked appointment.

Most appointments include collection and return
Availability of keys is set by the agent / vendor
Keys remain stored with agent or vendor
Postal option for keys stored further afield

Straightforward Key Management

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Add a property and book an appointment

Log on to your Viewber dashboard, add the property details and then Book an appointment. Choose key collection and return or to add either a Viewber Key Holder or Key Safe.

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Arrange Collection or Send Keys

Arrange a convenient time for key collection or send the Keys to our Viewber by post. If you have chosen a Key Safe, the installer attends the property installs the chosen Key Safe to a location that you have specified.

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Receive confirmation to your inbox

After the keys have been collected, received or the Key Safe installation has been completed, we’ll send you an email to confirm.

Frequently Asked Questions