Introducing the Viewbers

Recruiting to exceed expectations

Our network of Viewbers is hand selected to offer you a service that exceeds expectations and represents our clients in a reliable, consistent and positive way. Viewbers are recruited in a comprehensive process designed to ensure anyone completing Viewber services is suitable to represent you in every service we provide. Only a minority of applicants make the grade. They are then regularly checked following feedback after jobs.

Viewber Recruitment

Viewber Recruitment

Initially a Viewber must complete the following:

The applicant completes an application form with questions to ascertain previous experience and suitability to provide viewings, inspections and more to the property industry
The answers to these questions are reviewed by our Membership Team. If they meet our high standard, they are accepted to the next stage
The next stage involves the applicant completing three mandatory modules from our Training Academy. The Foundation Module provides them with property knowledge; The Safeguarding Module provides them with tools to identify vulnerable people who may be at risk; The Diversity and Inclusion Module provides them with an understanding of our high expectations of acceptable behaviour on equality
Each applicant then carries out a one-way video interview. They are provided with pre-set questions they have to answer to test their knowledge from the Academy Module. We expect them to, provide clear and intelligible answers, be smartly dressed and show a friendly, personable style

Less than 8% become Viewber Members

Viewber maintains a rigorous vetting process, with fewer than 8% of applicants successfully becoming Viewber Members.

As part of these interviews, we’re looking out for the following:

Enthusiasm

We want them to show enthusiasm when telling us why they want to become a Viewber

Conflict of Interest

They do not have any conflicts of interest that could impact their approach as a Viewber

Lone Working

They are comfortable when working alone and understand the importance of safety and security for themselves and those at each property they attend.

Friendly & Personable

They can be trusted to present a polite, courteous attitude when representing the range of clients we work with

Effectively Communicate

They are able to effectively use communication and technology tools required to complete the service

Appearance

They will dress appropriately and present themselves in a professional manner

Contributing to your success

Contributing to your success

This detailed and selective approach is reflected in our performance scores. We are proud of a consistently excellent Net Promoter Score and complaint ratio of under 1%.

Identity and DBS Checks

Identity and DBS Checks

The next step is ensuring they provide important and essential documentation.

Applicants are required to provide important and essential documentation such as a proof of address and photo ID, for security purposes. Our checks go above and beyond what is typically processed in the property sector.

Viewber Members require an up-to-date DBS check, refreshed every three years.

Viewber Members provide a head and shoulders photograph so booking Clients know who to expect at appointments.Clients can confirm a Viewber Members identity by requesting to see their virtual ID within our Viewber Member App on arrival at a property or a key collection/drop-off location.

The beginning for a new Viewber

Once Viewber Membership is approved, further modules are provided in our innovative Viewber Academy that aims to upskill and test their knowledge/ability to provide additional services such as Fire Door Checks, Floor Plan Creation, Photography and 360 Tours.

It doesn't end there...

It doesn't end there...

The training doesn’t stop there – Once Viewber Membership is approved, further modules are provided in our innovative Viewber Academy that aims to upskill and test their knowledge/ability to provide additional services such as Fire Door Checks, Floor Plan Creation, Photography and 360 Tours.

Comprehensive Recruitment

Comprehensive Recruitment

We believe the process of becoming a Viewber Member is one of the most comprehensive in the Property industry, going beyond the typical requests made of new recruits to the property industry.

Offering property services in your local area

The opportunity to earn an additional income in your spare time

Choose when you work with flexible, ad hoc appointments which you can accept or reject as you see fit

The ability to develop new skills and gain industry experience

Over half a million appointments completed, have a look at what our clients say....

We could not operate…without them "I strongly recommend teaming up with Viewber. National Residential has been availing its services since 2016 and we continue to do so. They offer a wide range of services such as scheduling viewings and open house appointments for potential buyers and surveyors, as well as providing marketing elements such as photography, floor plans, and 360 tours. Their nationwide availability ensures that their services are easily accessible to everyone, no matter where they are located. They are particularly effective when it comes to facilitating access and viewings with our tenanted property sales which are a real challenge to many agents. For vacant property sales; Viewber will facilitate viewings and surveys by either fitting a key safe or else having one of their local agents act as a key holder. We could not operate our auction sales business without them." David Coughlin - DIRECTOR

Used for all different aspects "We have been using for Viewber for several years now. We are a large property buying company with quite a few arms to our company, Viewber is used for all different aspects to our business whether that's viewings, document signing, photos etc - we are proud to work alongside them and would highly recommend them" Jessica Buckley - THE PROPERTY SELLING COMPANY

Coverage and reliability are brilliant "We've used Viewber Services for nearly 6 months now and the team are fantastic. Our teams are booking c50-100 appointments a month with Viewber and the coverage and reliability are brilliant. Viewber have provided great solutions to our business enabling us to outsource tasks enabling us to focus on core operations and provide national coverage at the same time. Can't recommend Cheryl, Chris & Nathan in the Team there!", Oli Reid - LIVING REDEFINED

Impressed with this "Impressed with this. Was hesitant at first but a very simple portal and system to use. Also very pleased with my viewber herself, Linda. Great feedback which will help to generate a potential offer. Both viewers were very complimentary of Linda. Thank you. I will definitely be using Viewber again.", Daniel Woods, PARTNER AT THE AGENCY UK

Viewber has revolutionised the way we run our business "Viewber has revolutionised the way we run our business; from allowing us the flexibility of weekend viewings on multiple properties, to offering full property listing packs for the properties out of our traditional area. The online booking platform is simple to use and the feedback received is invaluable. We would have no hesitation in recommending Viewber to anyone looking to streamline their business and save valuable time!", Danielle Kinch - AUCTION HOUSE LINCOLNSHIRE

Many properties too far "I like the simple process which your system offers. We have many properties too far from our main office in Nottingham so Viewber is a great service we can [rely] on and have done so on many occasions.", Omeeto - COMMERCIAL AGENT

No brainer "I can't believe I didn't know about this sooner. I am a property professional. I source deals for investors as well as having a portfolio of my own! I am always viewing potential investments and sometimes driving for 8 hours a day! So this will literally save me so many hours! …So this service is a no brainer for me." Owner - PROPERTY INVESTMENT COMPANY

Really Happy "It was great. We were really happy with the service. Easy/quick to book and confirm, easy to get in touch with the Viewber and he did a great job!" Carter Jonas, POLLY WATTRIDGE - HEAD OF RESIDENTIAL - SALES & LETTINGS

Just what we needed "We are very pleased with the service Viewber have provided for the inspection of the communal fire doors in a building we manage, the report was detailed and just what we needed to ensure our compliance with the recent legislation changes", Town & City Management - MANAGING AGENT

Working with Viewber has been a game-changer for our property management needs. Their nationwide viewing service has streamlined our processes, allowing us to efficiently handle viewings across the country without the logistical headaches. We highly recommend Viewber to anyone looking for a seamless and dependable solution for property viewings and key management - Purplebricks