Become a Viewber

We aim to pay within 10 working days of an appointment by bank transfer.

If you are VAT Registered then you can charge VAT. You will need to provide us with your VAT Number.

We currently pay a contribution towards travel costs of 25p per mile. The payment offered for travel will always be displayed to you on the email notification received. You are under no obligation to accept an appointment offered to you.

We specify in our training that Viewbers should only admit applicants that they have been told about. This is especially important on open house viewings. Viewbers are advised to call the Client if they need to get permission to admit an unannounced applicant. We also advise all of our Viewbers to familiarise themselves with the advice provided by the Suzy Lamplugh Trust. In addition to this, we provide our Viewbers with a copy of our Lone Worker Policy.

Yes. All self-employed people must register with the HMRC. Please click this link for further information. 

There are a number of allowable expenses which self-employed people can claim. Please click this link for further information.

There is a handy self-assessment tool on the ICO website to help you to determine if you need to register. Please click this link for further information.

Yes. Prior to undertaking any work on our behalf, all Viewbers are vetted. This includes an online application form, one-way video interview, photographic ID, work eligibility documentation, proof of address and ideally a Basic Disclosure too.  

You must provide one of the following documents:

• A current valid British Passport
• A current valid passport or national identity card showing the holder is a national of a European Economic Area country or Switzerland
• A Permanent Residence Card issued by the Home Office

You must provide one of the following documents:

• Valid UK photocard driving licence
• UK-based bank or building society statement (must be less than 3 months old)
• UK-based bank or building society credit card statement (must be less than 3 months old)
• UK mortgage statement (must be less than 12 months old)
• UK gas or electricity bill (must be less than 3 months old)
• UK phone bill (not mobile; must be less than 3 months old)
• UK water bill (must be less than 12 months old)
• UK council tax bill (must be less than 12 months old)
• UK Credit Union statement (must be less than 3 months old)
• Letter from Benefits Agency, including Universal Credit welcome letters (must be less than 12 months old) Benefit letter from your local housing authority (must be less than 12 months old)
• Tenancy agreement from a housing association or a council
• Letter from a university or college (must be less than 12 months old)

Where possible, we ask all Viewbers to provide us with a Basic Disclosure which can be processed through Disclosure Scotland (you don’t have to be from Scotland to do this). Please click here for more information. 

This really depends on how quickly you complete the one-way interview and provide the required documentation.  On average the vetting process takes around 10 working days.

In general, viewings are booked for 30-minutes, or in hourly slots. On occasions, viewings may take a few minutes longer than planned.

Wherever possible, we ask our Viewbers to arrive at the property early to familiarise themselves with the layout. We also ask our Clients to provide a link to the property information and to provide any notes that you need to be made aware of too. It is essential that you read this information prior to the applicants arriving at the property.