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Become a Viewber

Our national viewing and inspection services are being used by hundreds of property professionals every day, and we’re actively looking for bright, personable, reliable people to become Viewbers.  We pride ourselves on our growing team of Viewbers, so if you believe you have what it takes to provide the right level of service to our Clients, please click the Register Now button.

Register Now

Company Information

How long has Viewber been operating?

We've been operating since 2016.

Is Viewber a registered Company in England and Wales?

Yes we are. Our Company Number is 10069752.

Who owns Viewber?

Viewber is owned by our two co-founders Marcus de Ferranti and Ed Mead.

Insurance

Do I need to have Public Liability Insurance

Public Liability Insurance is not compulsory by law, however, many Viewbers choose to take out this insurance.

Do I need to have Professional Indemnity Insurance

Professional Liability Insurance is not compulsory by law, however, many Viewbers choose to take out this insurance.

Do I need to have Employers Liability Insurance

If you’re self-employed and you work on your own, there’s no need to have an employers’ liability policy.

Do I need to change my vehicle insurance to include business use?

Anyone who uses their vehicle for business purposes, should disclose this to their insurance provider.

Payments

How much will I be paid by Viewber?

This depends on the activity which you are undertaking. The payment offered will always be displayed to you on the email notification received. You are under no obligation to accept an appointment offered to you.

When will I get paid?

We aim to pay within 10 days of an appointment by bank transfer.

Will I need to provide Viewber with an invoice?

You can either submit an invoice yourself, or we can provide you with a self-billing invoice.

Am I able to charge VAT on my invoices?

If you are VAT Registered then you can charge VAT. You will need to provide us with your VAT Number.

If a viewing is cancelled, will I still get paid?

This depends on the amount of notice which we receive from our Client of the cancellation. The cancellation terms are confirmed to you on each email booking notification.

Am I able to reclaim the cost of my travel?

We currently pay a contribution towards travel costs of 25p per mile, or a set fee of £4 if you are working within the London area.

Safety

What lone working safety advise is available for Viewbers?

We specify in our training that Viewbers should only admit applicants that they have been told about. This is especially important on open house viewings. Viewbers are advised to call the Client if they need to get permission to admit an unannounced applicant. We also advise all of our Viewbers to familiarise themselves with the advice provided by the Suzy Lamplugh Trust. In addition to this, we provide our Viewbers with a copy of our Lone Worker Policy.

Self-Employment

Are Viewbers classed as self-employed?

Yes. All of our Viewbers operate on a self-employed basis.

Do I need to register with HMRC?

Yes. All self-employed people must register with the HMRC. Please click this link for further information. 

What costs can I offset within my Tax Return?

There are a number of allowable expenses which self-employed people can claim. Please click this link for further information.

Do I need to register with the Information Commissioner's Office (ICO)?

There is a handy self-assessment tool on the ICO website to help you to determine if you need to register. Please click this link for further information.

Training

What training is available for Viewbers?

When you successfully register as a Viewber you will be granted access to the Viewber Manual, which provides everything that you need to know.

Vetting

Will I need to be vetted before becoming a Viewber?

Yes. Prior to undertaking any work on our behalf, you will need to be vetted. This will include a two way, £1 bank transfer, photographic ID, proof of address, completion of a one-way video interview and ideally a Basic Disclosure too.  

What procedure will be followed for the two way, £1 bank transfer?

We will pay £1 into your bank account and ask you to return it to us using your name as the reference from the same bank account.

What photographic ID do I need to provide?

You must provide one of the following documents, along with a professional looking headshot photograph:

  • Current Passport
  • Current UK or EEA photocard driving licence
  • Photographic registration card for self-employed individuals in the construction industry - CIS4
  • National identify card bearing your photograph
  • EEA member state identify card

 

What proof of address documents do I need to provide?

You must provide one of the following documents:

  • Utility bill (gas, electric, satellite television, landline phone bill) issued within the last three months
  • Local authority council tax bill for the current council tax year
  • Current UK driving licence (but only if not used for the name evidence; provisional not accepted)
  • Bank, Building Society or Credit Union statement or passbook dated within the last three months (credit card statements not accepted)
  • Original mortgage statement from a recognised lender issued for the last full year
  • Solicitors letter within the last three months confirming recent house purchase or land registry confirmation of address
  • Council or housing association rent card or tenancy agreement for the current year

Will I need to have a DBS (Disclosure and Barring Service) check?

Where possible, we ask all Viewbers to provide us with a Basic Disclosure which can be processed through Disclosure Scotland (you don’t have to be from Scotland to do this). Please click here for more information. 

How long does the vetting process take?

Please allow up to 3 days for our internal vetting process to be completed once you have submitted the documentation required.

Viewings

How long does a property viewing take?

In general, viewings are booked for 30-minutes, or in hourly slots. On occasions, viewings may take a few minutes longer than planned.

Will I receive an additional payment if a viewing overruns?

Some viewings may overrun by 5-10 minutes and we would not look to pay an additional fee for this (as many viewings will also only take 15-20 minutes). Clients will look to the Viewber to control the viewing and ensure appointments run to schedule. If there are signs that the viewing will exceed an additional 10-minutes and the applicants are refusing to leave, then our Viewbers are requested to telephone the client for advice.

How many viewings will I be asked to undertake?

As many as you're happy to take on that have been offered to you - we are getting busier every day.

How do I learn about a property before I do a viewing?

Wherever possible, we ask our Viewbers to arrive at the property early to familiarise themselves with the layout. We also ask our Clients to provide a link to the property information and to provide any notes that you need to be made aware of too. It is essential that you read this information prior to the applicants arriving at the property.

How will I gain access to the property?

Usually, there will be a key safe installed at the property, however, you may also be asked to collect keys from a collection point, or you may be requested to be a key holder. On occasions, the property owner themselves will provide access.

Working Arrangements

Can I set my own working hours?

Absolutely. You manage your availability at all times.

Can I set my own working areas?

Yes. You can let us know how far you are willing to travel.

Can I continue to work in an employed job and work as a Viewber too?

We have no issues with this, but you may wish to check with your employer first.

Am I guaranteed to receive regular work from Viewber?

Unfortunately, we cannot guarantee work to any of our Viewbers.
  • "I have taken up another employment opportunity and as a consequence will no longer be available for viewings. I have really enjoyed my role with Viewber and write this e-mail with a heavy heart. However I would like to thank you for allowing me to work for your company and will take the opportunity to promote it with friends and colleagues. "

    Ian G

    - Former Viewber

  • "I'm retired, and love my relaxed lifestyle, but sometimes miss the vibrancy of the working world. Being a Viewber gives me the best of both worlds - I have lots of free time, but I still feel that I have a purpose in life, and I get to meet new people all the time, and I'm my own boss. And Viewbers staff are fantastic. They're lovely people, and very supportive. "

    Kathleen (Retired Police Officer)

    - Viewber

  • "I love being a Viewber because it allows you the flexibility to work when it suits you. As a Viewber, this job affords more variety in terms of properties to show and people to meet, meaning each appointment is exciting and new. Whether on an hourly basis or an all day booking, the salary earned is generous. "

    Nicola (Former Central London Estate Agent)

    - Viewber

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