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Short Term Rental Agents

Whether you're an Airbnb managing agent, self-catering agency or serviced accommodation provider, we can provide support to increase your portfolio, achieve maximum occupancy rates and maintain quality. With Viewber you can offer a 24/7 national viewing and check-in service commitment to clients. Viewbers can even help you to manage remote rentals allowing you to take on property in areas you might not have thought you could service - helping you to make more money.

Our Client API (Application Programming Interface) is now published and available.  This enables Clients to transfer appointment bookings directly from their in-house management system.  Please contact us for details and documentation.

Guest Meet & Greet Support

If you or your property owner is unable to meet new arrivals, we can do this for you. Our Viewber will arrive at the required time and stay on-site for an hour. They will welcome the guests, give a short tour of the property, provide essential property information and hand over the keys. Our experience is that many guests will happily pay for this extra service.

Key Safe Installations

For self-service guest check-in’s a key safe makes perfect sense. We have pioneered the affordable supply and fitting of key safes and can provide either a standard, Police Approved or Bluetooth unit. Bluetooth units are ideal for short-term rental properties as Guests can be provided with a unique, time restricted code.

Serviced Apartment Viewings

Do you have professionals who wish to view properties prior to agreeing to a rental period? If your team is busy, or appointment requests are outside of normal working hours, Viewber can undertake them for you. Our Viewbers are available anytime, anywhere, for as little as £30 + VAT.

Property Checks

If counting spoons is not your thing, our Viewbers can do this for you by completing custom itemisation reports on your behalf. Likewise, if you need a condition check carried out on a remote property, our Viewbers can become your eyes and ears, highlighting any issues of concern.

Our Business Development Team

Kate Campbell-Balcombe

Kate is our Business Development Director and is charged with the development and execution of our sales, marketing, client relationship and strategic partnerships management.

Kate’s introduction to the property industry started in 1993 as a trainee negotiator for an independent agency in Sussex. Since 2008 she has built a successful career within the outsourced property suppliers arena and has a great deal of experience in developing new and niche services for property professionals across the UK.

Kate Campbell-Balcombe

Rowena Halstead

Rowena joined as our Business Development Manager in October 2017, bringing with her a wealth of sales management experience from around the globe - having spent time living in Spain and the Far East. 

Rowena has a passion for property and has carved out a very impressive property sales career - with experience in new homes, residential, overseas properties, holiday homes and the private rental sector. 

Rowena Halstead

Caroline Frewer


Caroline is our Viewber Registrations Co-ordinator and helps Viewbers through their registrations and vetting process. Caroline has been part of the Viewber team since the outset.

Experienced in international property management and accounts.  She brings her strengths in personnel liaison having been part of management teams involved in charity fundraising, advertising and film production.

Caroline Frewer

Asher Hazeldine

Asher has recently joined Viewber as our Business Development Administrator, bringing with her 15 years of experience in the property sector. 

Starting her career in 2003 as an Admin Assistant at a West London estate agency, she worked her way up to become a Lettings Manager before branching out to set up her own property services company specialising in tenancy inventory inspections and property management. She now brings her layers of experience to be a solid support for our business development team.

Asher Hazeldine

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