The property industry is evolving all the time, adapting to what consumers want.
Here’s why we think Viewber could be part of your future plans:
Develop a Sunday advantage – Online agents claim to be open seven days a week, but how many agents on your High Street work seven days a week? The chances are none (or very few of them) accompany viewings on a Sunday, and few can accommodate all demands for Saturdays - so here’s your chance to gain the upper hand. Sundays are increasingly only day hard working buyers/tenants can visit properties - working with Viewber means you can always say yes to a weekend viewing, even if your branch is shut or you’re working on a skeleton staff. Differentiate yourselves from your opposition.
Run open house events at weekends – If you’re thinking about using a reliable viewing service, you want to do it in the most efficient way, and open houses at the weekend are a great marketing strategy. Viewbers make open house events on Saturdays and Sundays easy, at the click of a button – or for times when you may be under-resourced or need staff in the office.
Fill staffing gaps – your team will take a hit during 2019, whether through illness, annual leave, cost savings or even resignations. The scaleable Viewber service will cover any, or all, viewing – perfect for spells when you find yourself thin on the ground.
Add the personal touch to an Airbnb – if your property concern is an Airbnb, the flow of visitors will be frequent. Using a Viewber to undertake check in and check out is a godsend if you’re ultra busy or away from your property and need eyes on. As an added bonus, our Viewbers will impart invaluable local knowledge to your guests– earning you brownie points when it comes to leaving a review.
Extend your geographical catchment – the internet has challenged the notion of an agent’s traditional ‘patch’ and now there’s no reason to turn away an instruction, even if it’s miles away. Our accompanied viewing service sees a professional, local Viewber meet viewers on your behalf, with a report filed direct to you straight after. It’s an ideal service if one of your buyers has a property to sell outside of your area.
Resource new development launches – if you haven’t got the staff to capture data and attend to visitors, expensive champagne launches at new developments can be a waste of time. Book a Viewber or two for your next launch and you’ll ensure there are enough staff on the ground to accompany people on show home tours, explore the site and take details.
Simplify Saturday staffing, and retain existing staff – if working Saturdays always seems like the short straw or you’re finding it difficult to recruit weekend staff, call on Viewber. Our Viewbers offer UK-wide Saturday availability so you can set a friendlier staff rota, you’ll be amazed how giving a valued member of staff two/three Viewber open houses to use at weekends will give them their weekends back whilst enabling them to earn more
Facilitate arms-length viewings for investors - if you’re a landlord or property investor whose let, or potential investment, is miles away from where you live, you can instruct a Viewber to accompany prospective tenants, or give a third party opinion, from the comfort of your home or office. Once booked, a local Viewber will undertake the viewing on your behalf, saving you the time and expense of travelling a long distance for what could potentially be a 15-30 minute viewing.
Explore UK property from overseas – with the pound on the weak side, international investors still consider UK property as a safe long-term investment. Viewber is the perfect property partner as we’re a third-party who can independently view any UK property and provide a full follow up report to investors anywhere in the world.
Extend pre-auction viewings and catalogue photos into new areas – Viewber is proving that auctioneers don’t have to rely on partner estate agents to market a property either locally or nationally. Our bespoke service for auctioneers means easy inspections and catalogue photos and easily scheduled open houses for potential buyers - no matter where in the country the property is.
Look after trades with less hassle – whether you’re a self managing landlord, a property manager with a portfolio or just a busy homeowner, it’s a major disruption to come back and let tradesmen in. Viewbers are happy to meet plumbers, engineers and electricians on site or at a property – saving your time and maybe a day’s annual leave. If necessary we can fit a key safe for you too.
Take the hassle out of part exchange – many house builders would like to offer a part-exchange service but worry about taking on a property at the other end of the country. Viewbers can help alleviate those fears by carrying out an initial property visit and can see the selling process through by accompanying subsequent viewings.
Carry out more inspections at high-traffic properties, and banish voids – Houses in Multiple Occupation (HMOs) and student lets are proving to be a winner when it comes to yields but the high turnover of tenants and nature of the let means wear, tear and damage is more likely. Agents and landlords can work with Viewber to increase the number of inspections in order to monitor the condition of the property. When re-letting, a cheap conveniently timed open house will see the room let immediately – banish voids.
Quickly receive insurance claim images and reports – Viewber is already working with a number of insurance companies who want quick, impartial property visits. Our Viewbers will file a same-day report and take photographs of a customer’s claim enabling quick and easy triage, enhanced customer satisfaction and a reduction in fraudulent claims.
Regular checks on vacant properties – all sorts of issues can arise when a property is uninhabited and the smallest of niggles can become a major problem if left unchecked. For this reason our Viewbers are booked by solicitors and insurance firms to regularly check on properties during the probate process to ensure the building and its contents remains in good standing order.
Make hybrid agency a reality – if your future plans involve streamlining your physical branches in favour of a virtual, or hub, operation, viewings over distance can become an issue. Viewber allows agents to centralise with less staff but still offer accompanied viewings anywhere in the country. Reduce fixed-wage overheads, just use a scalable ‘pay as you go’ service whilst guaranteeing a genuine seven day a week servcie.
Bullet proof Bank Holiday staffing – there’s something irresistible about viewing properties over a Bank Holiday, but those long weekends are when staff want time off. Viewbers are available every Bank Holiday when you get an influx of viewing demands, don’t say no but instead make money from a traditionally dead time and gain another advantage over local competitors.
Manage end-of-site unit sales – it’s common for house builders to move their sales and marketing suites off site when almost all of the units have been sold, which does mean staff could be located mile away from unsold properties. Our Viewbers are the perfect solution, able to attend viewings and snagging appointments at any new development in the UK.
Become a concierge agent – agents will be looking for a point of difference in 2019 so they stand out in a competitive market, and Viewber allow them to offer a more concierge-style service. Our Viewbers are able to collect keys held to let trades in, lock up after and even be there to take delivery of an important item.
Do get in touch today if you would like one or all of the 19 points above to feature in your future plans!
This is a real voicemail forwarded to us by a frustrated buyer... he subsequently asked the agent why they don't use Viewber - they do now!
So, what do you currently spend on sending staff out on viewings?
How does booking a viewing with Viewber work? For clients, it’s as simple as clicking a button but here we also explain what happens after the booking is sent.