When anything needs to happen with a property, the buggeration factor is usually the collecting, and returning, of keys. For many years, certainly the decades I’ve been around nothing has changed. If you’re an agent wanting to show properties you have to either spend ages ahead of the tour getting the keys from various agents, many of whom will want them during the course of your tour creating further headaches, or you collect them whilst with your buyer or tenant – it’s time consuming and painful……for both agent and prospective buyer/tenant.
One of the reasons Viewber has been working is by using key safes. Many people seem to think this is a new way of accessing property or that it’s a risk. Well, 30m viewings a year are carried out in the US with key safes, police, maintenance and care services use them widely, Airbnb use them on almost all their properties and many more of your friends use them than you might think – they just haven’t talked about it.
So what are the security risks associated with using key safes. There are many different sorts but for most people something small, tough and discreetly placed does the job, many agents reuse them as they’ll most likely only be on a property for a few weeks anyway. Risks, like anything the answer is yes, but if someone really wants to get into a property they’re hardly likely to be grubbing around in the dark when they can kick a door in or smash a window.
I think it’s time that key safes are allowed into the 21st century way of life. We’ve contacted numerous insurance companies none of whom have a problem and we can fit a mechanical key safe for £55 + VAT, inc the unit itself. In one fell swoop agency issues with keys could be sorted and hours saved for those involved in the maintenance of properties.
This blog first appeared on www.propertyindustryeye.com
This is a real voicemail forwarded to us by a frustrated buyer... he subsequently asked the agent why they don't use Viewber - they do now!
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