Your shortcut to a better work-life balance

Posted on 24 Oct, 2019

We have just had National Work Life Week (7th to 11th October) – which encourages both employers and employees to focus on work-life balance – and just a few days prior a plea by Agent & Homes appeared in the property press calling for more agents to consider flexible working and work-from-home options.

One of the agency’s founders, Rollo Miles, was quoted as saying: "These days, it's increasingly recognised that it's important for people to have a good work-life balance, with the opportunity to take holidays and time off," - a sentiment we hugely agree with at Viewber.

Although research by the TUC claims full-time employees in the UK worked an average of 42 hours a week last year – almost two more than the typical EU employee – we know this figure is frequently surpassed in the property industry. It’s not healthy or aspirational to work long, unsociable hours but modern estate agency requires evening and weekend work to meet the demands of home movers.

Finding the right balance between workplace wellbeing and customer service is one of estate agency’s biggest challenges – it can feel counter intuitive to give staff more time off when what’s actually needed is an ‘all hands-on deck’ attitude.

The good news is Viewber is designed with a better work-life balance in mind without compromising on customer service or availability. Our accompanied viewing and property visit offering takes over when your agents need a break. Choose to partner with us for weekend viewings, late nights or when holidays leave you short staffed. We will send a reliable, vetted Viewber to take movers on a property tour, let trades in and even carry out property condition reports.

What’s more, agents don’t have to worry about imposing on our Viewbers whether their request is for an early Sunday morning or 7.30pm on a Tuesday. Viewbers actively sign up with us as they want to work evenings, weekends and unsociable hours – they are the very people a 9-5 job doesn’t suit.

Many of our agent partners love the fact they can send staff home at 5.30pm or introduce a more family-friendly weekend rota, knowing the viewings diary can be kept open and filled up. We step in to provide a seamless service, with a report filed back to your personal dashboard within hours of the viewing or visit taking place.

Offering employees a better work-life balance is crucial for staff retention and recruitment. Sensible hours are a unique selling point in an industry traditionally unsociable and all-consuming. Use Viewber to keep your best negotiators onside, attract new talent and provide clients with a seven-day a week service. Let’s share the viewings workload – open your Viewber account today.

3 ways to make viewings & visits more sustainable

Posted on 10 May.

Going green is a global issue and agents can make a contribution by re-evaluating their attitudes to property visits and accompanied viewings, as Viewber explains.

Expanding: presence first, branch second

Posted on 06 May.

Moving into new areas can prove tricky for agents who aren’t ready to open a branch in unchartered territories - but there are quick ways to gain ground, as Viewber discusses.

The UK property boom looks set to continue

Posted on 30 Apr.

"If there is one thing I have learnt from working in the property market for over 40 years it's that any market prediction worth its salt takes into account the relationship between London and the regions." Ed Mead's latest piece in The Spectator.

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