Tenancy verification and property abandonment

Check for unauthorised subletting

Check for unauthorised subletting

iewber can visit and verify property occupants anywhere in the UK, helping reduce unauthorised occupancy and protect your assets. Our locally-based Viewber Members visit properties on your behalf to confirm occupant details at any time, enabling you to verify that authorised tenants are in residence.

We also conduct basic welfare checks and provide documented evidence of all visits, helping identify vulnerable residents who may need additional support.

Independent, documented checks for your organisation
Achieve property recovery KPI's

Meet obligations to keep your tenants safe
Reduce the impact of unauthorised occupation on your housing stock

Tenancy, welfare checks and property abandonment

Tenancy verifications
Meet KPIs and reduce unauthorised occupancy

Tenancy verifications

Locally-based Viewber Members can visit a property, speak to the current occupier, conduct a verification process and report back to your organisation to determine the tenant(s) currently at the property are those who have a legal right to be there. 

Welfare Checks
Identify vulnerable tenants

Welfare Checks

For landlords, in particular those in the social sector, it’s important to identify vulnerable tenants and make sure their needs are being met. Viewber can assist with carrying out basic welfare checks and reporting these back to you for assessment. 

Property abandonment checks
Confirm whether a tenant has vacated a property

Property abandonment checks

After you have attempted to contact a tenant and received no response, it’s unclear if they still live at the property. Use our property abandonment service to get one of our Viewber Members to visit a property, attempt to meet the tenant and take photographic evidence of the visit to determine if they have vacated the property. 

Document serving services
Evidenced visits for important communication

Document serving services

Our Viewber Members can receive, print and hand deliver important documents such as rent arrears to tenants and provide photographic documentation of the visit so you can be certain you’ve made the best effort to contact the tenant regarding a particular matter. 

Local, trained and reliable

Local, trained and reliable

The Viewber network provides you with access to a nationwide network of locally-based Viewber Members that have been extensively vetted and trained through our academy. Reliable support without the need to recruit. 

Innovative support to help you manage your property portfolio. Arrange a time for a Viewber Member to visit and we'll take care of the rest

Ensure properties are tenanted

Ensure that the right tenant(s) are living legally in their properties with tenancy verification and abandonment checks. 

Evidenced visits

Using Viewber ensures you receive reports detailing each visit to a property, essential for reliable auditing and useful for evidence when required. 

Cover more properties

When you manage a large number of properties, keeping on top of all of them can be difficult. Viewber’s national 24/7 support could be invaluable and meet the needs of your tenants in an affordable way. 

Meet important KPIs

Whether you need routine support or assistance for one-off projects, Viewber provides you with a on- demand significant workforce, anywhere in the UK, able to assist and support your needs. 

Arrange a time for our Viewber to visit and we'll take care of the rest

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Book a time and place

Simply arrange a time for a Viewber Member to visit. Log on to your Viewber dashboard, add the property details and appointment time. A local Viewber Member will be confirmed and contact details provided. 

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A Viewber Member attends on your behalf

The Viewber Member attends the property, meets the occupier and completes a verification process (and welfare check if required), collecting details to help identify them. 

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Receive feedback directly to your inbox

After the verification process has been completed, the Viewber Member will file their report, this will be quality checked by our support team and sent directly to your inbox. 

How can we assist you?

How can we assist you?

Save time & money

Viewber’s viewing and inspection services means your staff can focus on their important tasks that help deliver revenue, leaving the property viewings, visits and checks to a local Viewber Member.

Whenever, wherever

Viewber’s unique solution allows you to inspect a property anywhere in the UK at short notice and as often as you need at minimal cost. No more unnecessary trips or missed inspections. 

Keep an eye on your property

You can arrange property checks at short notice, book online from anywhere in the world and discover quickly if there are any risks, damp, security issues or damage from existing tenants. 

Innovation that delivers

Our Viewber Members are guided by our innovative reporting technology helping to produce a consistent reporting standard for any property that you look after. 

Over 850,000 viewings & property visits completed nationwide.

Viewber provides reliable national viewing and property checks and much more, to busy agents, social landlords, auctioneers, property managers, landlords, investors and more. 

Frequently Asked Questions