Tenancy Verification & Property Abandonment

Check for unauthorised subletting

Check for unauthorised subletting

Viewber can visit and verify the occupier of any property in the UK and reduce unauthorised occupancy and check assets. Our locally-based Viewber will visit a property on your behalf and request the details of the occupants at the property at any time. You can use this information to determine if the correct tenant is occupying the property. We can also carry out basic welfare checks and provide documented evidence of these visits to identify vulnerable residents.

Independent, documented checks for your organisation
Achieve Property Recovery KPI's
Meet obligations to keep your tenants safe
Reduce the impact of unauthorised occupation on your housing stock

Tenancy, Welfare Checks & Property Abandonment

Meet KPIs and reduce unauthorised occupancy

Tenancy Verifications

Locally-based Viewbers can visit a property, speak to the current occupier, conduct a verification process and report back to your organisation to determine the tenant(s) currently at the property are those who have a legal right to be there.

Identify vulnerable tenants

Welfare Checks

For landlords, in particular those in the Social sector, it’s important to identify vulnerable tenants and make sure their needs are being met. Viewber can assist with carrying out basic welfare checks and reporting these back to you for assessment.

Confirm whether a tenant has vacated a property

Property Abandonment Checks

After you have attempted to contact a tenant and received no response, it’s unclear if they still live at the property. Use our Property Abandonment service to get one of our Viewbers to visit a property, attempt to meet the tenant and take photographic evidence of the visit to determine if they have vacated the property.

Evidenced visits for important communication

Document Serving Services

Our Viewbers can receive, print and hand deliver important documents such as Rent Arrears to tenants and provide photographic documentation of the visit so you can be certain you’ve made the best effort to contact the tenant regarding a particular matter.

Local, trained and reliable

Local, trained and reliable

The Viewber network provides you with access to a nationwide network of locally based Viewbers that have been extensively vetted and trained through our Academy. Reliable support without the need to recruit.

Innovative support to help you manage your property portfolio

Ensure properties are tenanted

Ensure that the right tenant(s) are living legally in their properties with Tenancy Verification and Abandonment checks.

Evidenced visits

Using Viewber ensures you receive reports detailing each visit to a property, essential for reliable auditing and useful for evidence if/when required.

Cover more properties

When you manage a large number of properties, keeping on top of all of them can be difficult. Viewber’s national 24/7 support could be invaluable and meet the needs of your tenants in an affordable way.

Meet important KPIs

Whether you need routine support or assistance for one-off projects, Viewber provides you with a on-demand significant workforce, anywhere in the UK, able to assist and support your needs.

Arrange a time for our Viewber to visit and we'll take care of the rest

Book a time and place

Simply arrange a time for our Viewber to visit. Log on to your Viewber dashboard, add the property details and appointment time. A local Viewber will be confirmed and contact details provided.

A viewber attends on your behalf

The Viewber attends the property, meets the occupier and completes a verification process (and welfare check if required), collecting details to help identify them.

Receive feedback directly to your inbox

After the verification process has been completed, our Viewber will file their report, this will be quality checked by our Support team and sent directly to your inbox.

How can we assist you?

How can we assist you?

Over 250,000 viewings & property visits completed nationwide.

Viewber provides reliable national viewing and property checks and much more, to busy Agents, Social Landlords, Auctioneers, Property Managers, Landlords, investors and more.

Frequently Asked Questions

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