Tenancy Welfare & Property Check
How does it work?
Visits could be targeted annually, or more frequently. Our inspectors (known as ‘Viewbers’) are local, DBS checked, trained, experienced and above all have great customer care and common sense. Book photographs, videos and bespoke reports to send back for your records. To learn more and talk about pricing, book a time to talk to one of our friendly team.
See below for more, including our Person-Centred Fire Risk Assessments
One Visit: Two Purposes
With Viewber’s Tenancy Welfare & Property Check service, you receive an update on your tenant’s welfare as well as a check for major issues such as damp and mould in one visit.
Stay aware of tenant's needs
There is a growing requirement for the housing sector to better protect tenants, especially those that may be vulnerable. We can provide a locally based Viewber to carry out a documented visit on your behalf to improve awareness and help those most at risk.
Check major property concerns
With a large number of properties, keeping checks on them regularly in a cost-effective way is difficult. Viewber can help solve this issue by providing on-demand locally based Viewbers to check on a property.
Person-Centred Fire Risk Assessment
An increasing number of Fire Brigades are now advising on PCFRAs for potentially vulnerable tenants. A Viewber can visit a property, speak to the tenant and complete a PCFRA to indicate to your team whether a Personal Emergency Evacuation Plan (PEEP) needs to be created.
Local, trained and reliable
The Viewber network provides you with access to a nationwide network of locally based Viewbers that have been extensively vetted and trained through our Academy. Reliable support without the need to recruit.
Innovative support to help you manage your property portfolio
Ensure properties are tenanted
Ensure that the right tenant(s) are living legally in their properties with Tenancy Verification and Abandonment checks.
Evidenced visits
Using Viewber ensures you receive reports detailing each visit to a property, essential for reliable auditing and useful for evidence if/when required.
Cover more properties
When you manage a large number of properties, keeping on top of all of them can be difficult. Viewber’s national 24/7 support could be invaluable and meet the needs of your tenants in an affordable way.
Meet important KPIs
Whether you need routine support or assistance for one-off projects, Viewber provides you with a on-demand significant workforce, anywhere in the UK, able to assist and support your needs.
Arrange a time for our Viewber to visit and we'll take care of the rest
Add a property and choose a time
Simply arrange a time for our Viewber to visit. Log on to your Viewber dashboard, add the property details and appointment time. A local Viewber will be confirmed and contact details provided. For many properties, we can bulk upload.
A viewber attends on your behalf
The Viewber attends the property, meets the occupier and completes a tenant welfare questionnaire and check of the property (with the tenant’s permission).
Receive feedback directly to your inbox
After the visit has been completed, our Viewber will file their report, this will be quality checked by our Support team and sent directly to your inbox.
Frequently Asked Questions
Over 500,000 viewings & property visits completed nationwide.
Viewber provides reliable national viewing and property checks and much more, to busy Agents, Social Landlords, Auctioneers, Property Managers, Landlords, investors and more.
How can we assist you?
Save time & money
Viewber’s viewing and inspection services means your staff can focus on their important tasks that help deliver revenue, leaving the property viewings, visits and checks to a local Viewber.
Whenever, wherever
Viewber’s unique solution allows you to inspect a property anywhere in the UK at short notice and as often as you need at minimal cost. No more unnecessary trips or missed inspections.
Keep an eye on your property
You can arrange property checks at short notice, book online from anywhere in the world and discover quickly if there are any risks, damp, security issues or damage from existing tenants.
Innovation that delivers
Our Viewbers are guided by our our innovative reporting technology helping to produce a consistent reporting standard for any property that you look after.