Key safe installation and key holding services UK

Access solutions

Gaining access to a property for important appointments, deliveries, or visitors can often be challenging. Viewber offers a range of solutions to make it easier — from installing key safes, use of KeyNest, trusted Viewber Key Holderstemporary key holding, and collection or return of keys to a specified location on your behalf.

Key Safes

Key Safes

The recommended access solution from Viewber—offering convenience, security, and flexibility.

A low-cost, secure way to manage keys
Popular for its balance of value and reliability
Installed within seven days, anywhere in the UK
Enables maximum appointment availability
Discreet, hidden installation for added security
KeyNest

KeyNest

KeyNest is a secure key exchange service that allows keys to be stored and accessed through vetted local locations across the UK. It enables users to drop off and collect keys with live tracking, making key
management more flexible, secure, and efficient than traditional key holding.

Full integration with KeyNest is available directly through the client dashboard for monthly billed clients [excluding pre-paid].

Live Tracking - Know exactly when and where your keys are dropped or collected
Zero Setup Time - No installation or waiting required
Universal Accessibility - Works for all property types
Enhanced Security - Vetted locations, single use or permanent codes, 24 hour CCTV overseeing lockers
Remote Oversight - Real time visibility and control via your dashboard
A Viewber Member key holder

A Viewber Member key holder

Viewber Members who have good availability and pass our additional vetting process (including a DBS check) can hold the keys to a property indefinitely on your behalf, providing a secure option for when a key safe cannot  be installed. 

An innovative alternative to a key safe
One fee for holding the keys, no ongoing charges (availability limited to individual Viewber Member
)
The same Viewber Member completes all viewings
Key collection and return

Key collection and return

Flexible key handling options for most Viewber appointments, keys can be collected and returned by a Viewber Member within approximately three miles or ten minutes’ travel. Alternatively, you can send keys by post ahead of the scheduled visit.

Key collection and return included with most appointments
Availability is set by the agent or vendor
Keys remain securely stored with the agent or vendor
Postal option available for properties further afield

Straightforward key management

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Add a property and book an appointment

Log on to your Viewber dashboard, add the property details and then book an appointment. Choose key collection and return or to add either a Viewber Member Key Holder or key safe. 

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Arrange collection or send keys

Arrange a convenient time for key collection or send the keys to our Viewber Member by post. If you have chosen a key safe, the installer attends the property, installs the key safe to the specified location.

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Receive confirmation to your inbox

After the keys have been collected, received or the key safe installation has been completed, we’ll send you an email to confirm. 

Frequently Asked Questions