'All change’ autumn may see an exodus of staff
Autumn is up there with January as a time for fresh starts, especially September. As well as home movers wanting to complete on a new home in time for Christmas, there is a noted shift in staff resignations, with negotiators and managers look to change jobs with the seasons.
Staff retention and recruitment is a hot topic within our company and probably is within your agency too. We’re at pains to extol the virtues of Viewber as a tool to address work-life balance within your business – creating a culture where employees feel less inclined to resign and building a company people want to join in the first place.
Let’s face it, agents are under enormous pressure – not just to meet targets - but to also serve a client base that’s more demanding than ever. Increasingly, there’s an unspoken agreement that requests for accompanied viewings should be facilitated, even if they fall outside of office hours – evenings, weekends and even Bank Holidays. The by-product is stressed staff for whom a healthy work-life balance is becoming unsustainable – especially among those who survive on commission and feel they can’t say no.
It’s actually proven that a good work-life balance will help retain staff and attract new joiners, so it’s worth taking seriously. A survey in 2018 by property recruitment specialist, Property Personnel, found 38% of survey participants said work-life balance was the most important factor when applying for a job with an agent.
Business owners and directors can ride out any recruitment storm with the help of Viewber. Our service was created to re-kilter the work-life balance as much as it was to provide agents with another pair of hands, so to speak. Agents partnering with us are able to improve in-house working conditions and include the fact there are ‘no unsociable hours’ in job adverts by passing all out-of-hours accompanied viewing requests to Viewber. We operate an ‘any time, any where’ policy, and our Viewbers are only too happy to work evenings, weekend and Bank Holidays so your staff don’t have to.
The feedback from our agent partners details happier departments, more content staff and a recruitment point-of-difference that helps agents attract new talent with the promise of a better work-life balance. Of course, resignations may happen and if you find yourself under-resourced, Viewber can also plug the gap.
Talk to us today about how we can help with a number of staffing issues.