Stop Covid cancellations & start filling the diary
With over 145,000 new Covid cases being registered every day in January [to date*], there aren’t many workplaces staffed to full capacity. Some of those suffering the most from absenteeism are housing associations – especially those who are increasing their exposure when working in the community.
Many of us have found ourselves in the ‘negative today, positive tomorrow’ scenario, which has made diary and meeting management almost impossible. Even isolation being reduced to five full days will see the loss of an entire working week for some.
Covid absence, however, doesn’t have to impact your tenants’ welfare or your scheduled property visits. Viewber is already helping social landlords and housing associations who need support, attending appointments and supporting tenants when usual resources can’t.
Our range of services are really coming into their own when teams numbers are light – be that through Covid, other illnesses or annual leave. Here’s a guide to the pre-bookable services available to social landlords – many of which can be ordered with little notice, ensuring you never miss a property visit or inspection.
Accompanied viewings service: send a Viewber to meet a tenant at any designated property. We can collect keys in advance to save hassle, and provide a full feedback report via our secure dashboard. As well as accompanied viewings during traditional office hours, Viewbers also work evenings, weekends and over Bank Holidays.
Tenancy verifications & welfare checks: if your diary is full of tenant liaison, don’t cancel appointments – book a Viewber instead. Our network is very familiar with identifying vulnerable occupants; spotting signs of subletting and overcrowding; performing verification checks and reporting back on safety concerns.
Property inspections & checks: whether it’s to qualify a maintenance issue, report back on the status of repairs, looks for signs of damp and mould or witness anti-social behaviour, a Viewber can visit a social housing property to make a condition assessment. If the matter is of critical importance, we can even hold a WhatsApp video call from the property with the housing professionals involved.
Compliance: if there is any danger of safety checks and compliance visits being missed, Viewber can step in. Social landlords are already using us to perform fire, gas and safety inspections in properties and communal areas. These can support legal action, improve estate gradings and help achieve compliance KPIs.
Property photos & floorplans: if you need a digital suite of photographs, floorplans and even video walkthroughs of a property in your portfolio – for asset management or for marketing purposes – let a Viewber prepare these for you. Social landlords also find our digital assets are valuable when it comes to preparing leasehold documents, approving alterations? and updating block plans.
Housing associations and social landlords needing support during 2022 can open an account with Viewber today. There’s no minimum requirement or contract that ties you in, and we offer nationwide coverage allowing you to manage tenants and properties outside of your usual geographical catchment.
Contact us to discuss our services.
