Video & virtual content: rising and set to soar

Posted on 3 March 2021
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Video & virtual content: rising and set to soar

Are you stuck on static marketing assets? We discuss the rise of video and virtual content in the property industry, with listing improvements that agents can’t ignore.

Whether they are for buyer or tenant, the benefit of virtual tours and video content is clear. People may be Covid cautious, moving miles away from where they are currently based or may lack time to make several physical property visits. And it appears the ability to experience the next best thing to visiting in person has some all-round appeal.

Just like us, Rightmove loves a statistic and its latest offering sheds light on the success of digital marketing assets. Its latest figures show a third of properties for sale on Rightmove now offer video content. In fact, the portal discovered the number of listings for sale with either a video or virtual offering is up from just 2% of listings in January 2020 to 34% in February 2021.

There is, however, still some way to go before every property listing is accompanied by video or virtual content, especially in the lettings sector. Rightmove also found that only 17% of rental listings feature video or virtual content – lagging behind their sales counterparts – although this figure is up from just 1% of listings in January 2020.

Is there a place for video and virtual content in the future?

Firstly, it is important to remember that the property industry has been open throughout the current lockdown. Physical viewings have not been banned but they are exclusively reserved for the most serious and genuine of home movers (and limited to 15 minutes in duration) and numbers are down because many buyers remain nervous. Therefore, it doesn’t stand up that video content will simply drop off the agenda once we regain our full freedom.

Don’t be quick in forgetting the past

Video content and virtual tours were fast becoming an essential marketing tool before the global pandemic. Already a hit with international purchasers, relocators and buy-to-let investors, the ability to view a property from afar was creeping into the mainstream decision-making process. Both Zoopla and Rightmove had developed the capability for each listing to display a virtual tour, and proptech developers were seeing some compelling statistics as a result.

Agent advantages

Figures generated by Matterport – a leader in the 3D immersive tour arena – were beginning to turn heads before Covid. Published in 2020, these included:

– Agents reporting a 4-9% higher sales price for homes marketed with a virtual tour

– Buyers 95% more likely to ask about a home for sale that had a virtual tour

– Properties with a virtual tour spending 31% less time on the market

– 20% of buyers making an offer after exclusively viewing a virtual tour and not visiting the property

5 additional agent 7 auctioneer perks:

As well as the above, agents and auctioneers can enjoy the following when they list a property with video content and virtual tours…

1. Increased engagement and a new ability to keep browsers on web pages for longer – both are aspects that Google loves when ranking websites

2. A time-saving prequalification tool – allowing movers to create more meaningful property shortlists from home, only requesting to visit properties they feel strongly about.

3. Reduced carbon emissions and travel costs – eliminate unnecessary travel to and from multiple properties to accompany viewings – potentially for people who don’t turn up or waste your time.

4. Lower fixed costs – the virtual tours provided by Viewber also create a floorplan, so there’s no need to pay for an extra service or send anyone else to the property.

5. Gain back precious time – as well as travelling to a property to take photos, you won’t have to edit the images as Viewber can do that for you.

One Viewber visit = multiple marketing assets

Viewber has developed a single-visit service that generates a full suite of digital marketing assets for both sales and letting agents, as well as auctioneers. One Viewber can take photographs, create a virtual tour, pre-record a video viewing and produce a floorplan from a single visit.

Whether booked to run before or after one of Viewber’s accompanied viewings – or as a stand-alone visit – using Viewber to create video and virtual content makes perfect sense.

Get in touch and start adding video and virtual content to your marketing deck.

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We could not operate…without them "I strongly recommend teaming up with Viewber. National Residential has been availing its services since 2016 and we continue to do so. They offer a wide range of services such as scheduling viewings and open house appointments for potential buyers and surveyors, as well as providing marketing elements such as photography, floor plans, and 360 tours. Their nationwide availability ensures that their services are easily accessible to everyone, no matter where they are located. They are particularly effective when it comes to facilitating access and viewings with our tenanted property sales which are a real challenge to many agents. For vacant property sales; Viewber will facilitate viewings and surveys by either fitting a key safe or else having one of their local agents act as a key holder. We could not operate our auction sales business without them." David Coughlin - DIRECTOR

Used for all different aspects "We have been using for Viewber for several years now. We are a large property buying company with quite a few arms to our company, Viewber is used for all different aspects to our business whether that's viewings, document signing, photos etc - we are proud to work alongside them and would highly recommend them" Jessica Buckley - THE PROPERTY SELLING COMPANY

Coverage and reliability are brilliant "We've used Viewber Services for nearly 6 months now and the team are fantastic. Our teams are booking c50-100 appointments a month with Viewber and the coverage and reliability are brilliant. Viewber have provided great solutions to our business enabling us to outsource tasks enabling us to focus on core operations and provide national coverage at the same time. Can't recommend Cheryl, Chris & Nathan in the Team there!", Oli Reid - LIVING REDEFINED

Impressed with this "Impressed with this. Was hesitant at first but a very simple portal and system to use. Also very pleased with my viewber herself, Linda. Great feedback which will help to generate a potential offer. Both viewers were very complimentary of Linda. Thank you. I will definitely be using Viewber again.", Daniel Woods, PARTNER AT THE AGENCY UK

Viewber has revolutionised the way we run our business "Viewber has revolutionised the way we run our business; from allowing us the flexibility of weekend viewings on multiple properties, to offering full property listing packs for the properties out of our traditional area. The online booking platform is simple to use and the feedback received is invaluable. We would have no hesitation in recommending Viewber to anyone looking to streamline their business and save valuable time!", Danielle Kinch - AUCTION HOUSE LINCOLNSHIRE

Many properties too far "I like the simple process which your system offers. We have many properties too far from our main office in Nottingham so Viewber is a great service we can [rely] on and have done so on many occasions.", Omeeto - COMMERCIAL AGENT

No brainer "I can't believe I didn't know about this sooner. I am a property professional. I source deals for investors as well as having a portfolio of my own! I am always viewing potential investments and sometimes driving for 8 hours a day! So this will literally save me so many hours! …So this service is a no brainer for me." Owner - PROPERTY INVESTMENT COMPANY

Really Happy "It was great. We were really happy with the service. Easy/quick to book and confirm, easy to get in touch with the Viewber and he did a great job!" Carter Jonas, POLLY WATTRIDGE - HEAD OF RESIDENTIAL - SALES & LETTINGS

Just what we needed "We are very pleased with the service Viewber have provided for the inspection of the communal fire doors in a building we manage, the report was detailed and just what we needed to ensure our compliance with the recent legislation changes", Town & City Management - MANAGING AGENT

Working with Viewber has been a game-changer for our property management needs. Their nationwide viewing service has streamlined our processes, allowing us to efficiently handle viewings across the country without the logistical headaches. We highly recommend Viewber to anyone looking for a seamless and dependable solution for property viewings and key management - Purplebricks