Viewings: how to make 15 minutes work for you

Posted on 16 Nov, 2020

Lockdown rules demand that property viewings not exceed 15 minutes, so we’ve summarized how Viewbers can make every second count.  

We’re back in national lockdown but unlike the first round of restrictions, the property market has been allowed to stay open. During his address to the industry just before the 5th November 2020, Housing Secretary Robert Jenrick reiterated the current guidance that viewings should only last 15 minutes.

With a high level of viewing requests across the country – thanks to people moving for re-evaluated priorities and to complete before the stamp duty holiday deadline on 31st March 2021 - we answer some of the most common questions that surround 15-minute viewing slots:-

Can I still book a Viewber during lockdown 2.0?

As part of the property industry, the answer is yes and our continued adherence to the Government’s safety guidelines allows us to remain open for bookings. In fact, Viewber’s own in-house Covid policy goes over and above what is officially required, for the safety of everyone involved in a viewing. You can find full details of our working practices here and book with utmost peace-of-mind.

How does the 15-minute time limit affect bookings?

We take our role in reducing the risk of spreading the virus very seriously. We therefore advise the shortest viewing appointment possible at this time, as this minimises contact and exposure. Our minimum time slot is 30 minutes - this allows for viewers to arrive later than anticipated, which happens very frequently, and still facilitates a full 15 minutes inside the property.

On time & ready

Our Viewbers will do everything possible to ensure property visitors have the best viewing experience possible. They will arrive promptly with full PPE, observe social distancing and will remind visitors when their 15-minute time slot is almost over. In vacant properties, they will use wipes and/or gloves to open doors and cupboards, as required. Our Viewbers will also ensure any ensuing discussions are held outside of the property in fresh air, respecting the 2-metre rule. 

What happens if 15 minutes is not enough?

We understand that a reduced viewing slot is not ideal, given that a viewing heavily informs a person’s most expensive lifetime purchase. Viewber has a number of options open to agents and auctioneers, which allow for a more comprehensive property viewing experience. Book a visit by a Viewber and they can:-

- Take a full set of property photographs

- Record a video walkthrough

- Create a fully-immersive virtual tour and floorplan

- Compile a comprehensive written property report

Making these marketing assets available to home movers and property investors will allow them to revisit the property as many times as they want - from the comfort of their sofa, without time pressure and in the safest possible way.

Use Viewber to keep in control of your business during Lockdown 2.0 and beyond. We’d be happy to talk through our service on the ‘phone, by email or using video calling – contact us today.

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