The 12 days of Christmas Property Support

Posted on 15 December 2023
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The 12 days of Christmas Property Support

Slow down and unwind this festive season?

Not necessarily true if you work in the Property Industry. From one-off inspections, to round-the-clock viewings, and unique problems to round-the-clock care, Viewber can provide cover during those difficult times to support estate agents, online agents, property managers and landlords this Christmas.

12 pipes a-bursting: one of the most common winter insurance claims involves water damage where a pipe has frozen solid, burst open and discharged water. If you have vacant properties, the risk of undetected water damage increases. Book a Viewber to check on a property and while there, they can turn the central heating on to low and turn off the water from the stopcock.

11 boilers breaking: if your emergency maintenance phone rings, it’ll be no surprise to hear a tenant reporting a broken boiler at the other end. You may spend hours securing the services of a Gas Safe registered engineer so don’t waste further time having to let them in. Send a Viewber to oversee the repair instead.

10 staff a-sneezing: With the winter bugs around, teams can be depleted overnight, leaving you short-staffed and stressfully stretched. Lean on Viewber when colleagues call in sick – we can accompany viewings, undertake property inspections and perform key handovers while they recover.

9 brand-new listings: landlords won’t care if it’s the day before Christmas – if they have a property to let, they’ll want it photographed, written up and online as soon as possible. If you’re pressed for time, send a Viewber to capture all the assets you need. Viewber can assist with full listings packs, photos, floorplan, 360° and EPCs.

8 days a-snowing: while many of us dream of a white Christmas, even the lightest dusting of snow causes travel chaos in the UK, leaving staff stranded in unhelpful places or stuck at home dealing with school closures. If your team is depleted, turn to us. As we run a local network, our Viewbers can often walk to a property and turn a snow day into a successful day.

7 staff a-swanning….off: With the festive season in full swing, annual leave requests may come in thick and fast. Whether employees want a week away to grab some winter sun or a single day to start their Christmas shopping, be the best boss and grant them time off. A Viewber can step in and take on their tasks, no problem.

6 keys a-handling: a large part of what we do is key management. From collecting keys from an office and travelling to a property to let contractors in to holding keys for repeat viewings and installing key safes, we’re on hand during December.

5 pings and rings: we all know the feeling. It’s gone 5:30pm, and there’s a mince pie and a glass of mulled somewhere with our name on it. Suddenly the email and ‘phones go crazy. If there’s a deluge of late-day viewing requests and you know the diary is already full to the brim, don’t say no to them. Say yes knowing you can quickly book a Viewber using our simple dashboard.

4 vacant homes: whether you have long-term empty properties or manage student lets where the tenants return home for the holiday season, a walk-by property visit or a quick internal inspection will pick up small niggles before they spiral into larger problems. Book an appointment with us right up to and including Christmas Eve.

3 weeks: With 3 weeks left in December and just 2 weekends before Christmas Day, your staff probably rushed off their feet. If your business shows no sign of slowing down before the big day, open an account with Viewber for much needed cover 24/7 (excluding the 25th)

2 Bank Holidays: Don’t let the timing catch you out! We have Viewbers working right over the festive period so if you need to visit properties and conduct viewings when you’ve given staff time off, give us a shout.

And a Merry Christmas from all of us!

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