Viewber celebrates its 500,000th appointment 

Posted on 27 February 2024
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Viewber celebrates its 500,000th appointment 

Viewber celebrates it’s 500,000th appointment

Outsourced viewings and inspections provider Viewber has successfully completed over half a million appointments on behalf of thousands of UK clients. Launched at the end of 2016 the business, founded by ex-agent Ed Mead, his wife ex-head of PR at Savills Jamie Jago, and tech entrepreneur and former Harrier pilot Marcus de Ferranti, has grown at an average annual rate of 40% and covers every aspect of property related industries and every UK postcode. It now counts some of the UK’s most prestigious companies, such as Lomond, McHugh Auctions, Sold.co.uk, and many other very well-known names amongst its clients.

Although originally aimed at the estate agent industry, the firm evolved naturally and has seen the fastest and strongest growth in the auction, fast buy, and property management sectors. Estate agency is now increasing rapidly as agents look to consolidate and spread their brands more widely without racking up massive staffing costs.

Growth has been further fuelled by being able to provide unique end-to-end services – viewing a property before taking it on, listing packs and EPCs, viewings, inspections, and key handovers – as well as producing 360 tours for a fraction of the cost of a few years ago.

The growth of fast-buy businesses – which serve a growing sector of the market – is due in part to the way Viewber gives clients access to a national, experienced workforce often at short notice.

Other sectors, like social housing, property management, and lettings, have struggled recently to keep up with ever more stringent regulations that simply can’t be covered by AI or digitally. Additionally, companies don’t have or want the necessary and expensive manpower to facilitate this compliance; thousands of fire door checks being a case in point.

Using Viewber, with its ability to provide end-to-end property services in all sectors reliably and efficiently, has revolutionised the way some companies work and allowed them to expand as a result.

Ed Mead adds “From an idea Jamie and I had walking around a field in 2015, it’s been gratifying to watch it grow into a nationwide business with an outstanding client base and a remarkable team running it. It doesn’t seem that long ago we celebrated our 100th viewing; to have now clocked over 500,000 makes us feel very proud of everything that’s been achieved’

Peter Rollings [investor and board member] says “I always knew Viewber was answering an issue agents had and this proves it. I’m impressed and delighted at the momentum the business continues to generate and very excited to see what the future holds.”.

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Over half a million appointments completed, have a look at what our clients say....

We could not operate…without them "I strongly recommend teaming up with Viewber. National Residential has been availing its services since 2016 and we continue to do so. They offer a wide range of services such as scheduling viewings and open house appointments for potential buyers and surveyors, as well as providing marketing elements such as photography, floor plans, and 360 tours. Their nationwide availability ensures that their services are easily accessible to everyone, no matter where they are located. They are particularly effective when it comes to facilitating access and viewings with our tenanted property sales which are a real challenge to many agents. For vacant property sales; Viewber will facilitate viewings and surveys by either fitting a key safe or else having one of their local agents act as a key holder. We could not operate our auction sales business without them." David Coughlin - DIRECTOR

Used for all different aspects "We have been using for Viewber for several years now. We are a large property buying company with quite a few arms to our company, Viewber is used for all different aspects to our business whether that's viewings, document signing, photos etc - we are proud to work alongside them and would highly recommend them" Jessica Buckley - THE PROPERTY SELLING COMPANY

Coverage and reliability are brilliant "We've used Viewber Services for nearly 6 months now and the team are fantastic. Our teams are booking c50-100 appointments a month with Viewber and the coverage and reliability are brilliant. Viewber have provided great solutions to our business enabling us to outsource tasks enabling us to focus on core operations and provide national coverage at the same time. Can't recommend Cheryl, Chris & Nathan in the Team there!", Oli Reid - LIVING REDEFINED

Impressed with this "Impressed with this. Was hesitant at first but a very simple portal and system to use. Also very pleased with my viewber herself, Linda. Great feedback which will help to generate a potential offer. Both viewers were very complimentary of Linda. Thank you. I will definitely be using Viewber again.", Daniel Woods, PARTNER AT THE AGENCY UK

Viewber has revolutionised the way we run our business "Viewber has revolutionised the way we run our business; from allowing us the flexibility of weekend viewings on multiple properties, to offering full property listing packs for the properties out of our traditional area. The online booking platform is simple to use and the feedback received is invaluable. We would have no hesitation in recommending Viewber to anyone looking to streamline their business and save valuable time!", Danielle Kinch - AUCTION HOUSE LINCOLNSHIRE

Many properties too far "I like the simple process which your system offers. We have many properties too far from our main office in Nottingham so Viewber is a great service we can [rely] on and have done so on many occasions.", Omeeto - COMMERCIAL AGENT

No brainer "I can't believe I didn't know about this sooner. I am a property professional. I source deals for investors as well as having a portfolio of my own! I am always viewing potential investments and sometimes driving for 8 hours a day! So this will literally save me so many hours! …So this service is a no brainer for me." Owner - PROPERTY INVESTMENT COMPANY

Really Happy "It was great. We were really happy with the service. Easy/quick to book and confirm, easy to get in touch with the Viewber and he did a great job!" Carter Jonas, POLLY WATTRIDGE - HEAD OF RESIDENTIAL - SALES & LETTINGS

Just what we needed "We are very pleased with the service Viewber have provided for the inspection of the communal fire doors in a building we manage, the report was detailed and just what we needed to ensure our compliance with the recent legislation changes", Town & City Management - MANAGING AGENT

Working with Viewber has been a game-changer for our property management needs. Their nationwide viewing service has streamlined our processes, allowing us to efficiently handle viewings across the country without the logistical headaches. We highly recommend Viewber to anyone looking for a seamless and dependable solution for property viewings and key management - Purplebricks